In such a fast moving and competitive industry you need to be confident in the people you are dealing with. Service is our biggest asset. We care, we take pride in our service. We understand that providing our customer’s with a fast, efficient service and helpful, friendly staff will ensure we are remembered for the right reasons and that all clients come back again – we care about retaining your business. We listen to our customers and meet regularly to discuss any feedback. Suggestions are always welcome as we strive to be best at everything we do.
Quality is what we do. We invest in our staff and equipment to provide you with the best quality service possible and constantly review what we do and how we do it to see if we can do it better. We don’t just do “enough” – we go the extra mile. We are IIP accredited and for further peace of mind we are a member of the Hire Association Europe.
It’s all about trust. It’s about your reliance on our integrity, commitment and ability to deliver. Whether it’s a small meeting for 50 people or an international conference for thousands of delegates, you can be certain that Tapestry will clearly deliver your message to your audience. On all counts we guarantee a first class service from start to finish, and we will always do everything we can to ensure that your event is a complete success.
Ultimately cost plays a major part in choosing a company to run with. “Cheapest is not always best”, and the same is true for “most expensive”. At Tapestry we believe we offer competitive pricing for premium branded equipment and a highly skilled staff. We regularly conduct “mystery shopping” exercises to check the market place and ensure we remain competitive on a like for like basis. However, should you find a cheaper price elsewhere from one of our competitors, let us know and we will discuss our “price-match plus policy” with you. Our rate card is produced in-house and amended regularly as new equipment is added to our inventory. We believe we offer excellent value. As a “one call” supplier we can provide a total solution for your next event fully backed up by a skilled technical staff covering all your event requirements. Our integrated approach ultimately means you save money.